Need help to reconnect

Support General
1

Connecting to Moonfruit via spooty, but been down for a while. Dont know why
If anyone can PLEASE help whatsapp me
0662272699

2

Did you do troubleshooting?

Traceroutes etc.

3

To be honest. I’m clueless
I think the best to do it to get my equipment at spooty and look for new connection or something

4

Hi jagies phrase do trace first, open command prompt on you computer,ir in seach type in cmd and click on it, a window will open in that window type in tracert(tap space bar) type further 172.18.1.1 and se è whats happening tale Pic post here

5

Cool, will do first thing tomorrow morning

6

Better yet, use the bat file from here, it creates an “OUTPUT.TXT” file on your desktop, post results here.

@Jagies, what is your node name on Wind?

2 Likes
7

Tracing route to 172.18.1.1 over maximum of 30 hops

1 Desktop… Destination host unreachable.
Trace complete

8

Post thè Pic if thè tracert

9

Please post in correct category in future