Our Callisto-Sneaky link Faulty

Hi wuggers. A member in the goodwood area connecting to Sneaky have had an issue for many months now where the user have no wug access. The hop stops on sneakys equipment. He has to reboot his Mikro(that solves the issue) but then the same thing would happen again the next week. He no longer lives at the property where the equipment is installed and as such rebooting is an issue. With all due respect to him for helping us out when he did I feel now is the time to move to another AP. What would the next step be?

The member being Callisto
and AP: belongs to Sneaky

PS: We tried whatsapp to gauge how we could resolve the issue even if it meant buying new equipment out of our pocket to better the connection in the area, and put it on his pole. But got no reply.

Also note I’m not accusing him of anything. We are really grateful for helping us when he could.
I really would just like to get Callisto back online and contribute to the network again.

We wont mind Turning into a HS of our own so open to discussion or alternative possible linkup will be highly appreciated. The pole can go quite high and its colossal thickness and very sturdy.

Anyway.

Any help would really be appreciated.

Many thanks
Cyborg

Could you post the IPs that need to be looked at please.

172.18.230.96 - 172.18.230.103

Would these do @MDE?

Kind of these are the ips of Callisto. I think he may be connected to 172.18.230.8 which seems to be frozen and needs a reboot. can’t access it. Also cannot access the toughswitch to reboot anything. You will need @sneaki to do the rebooting for you.

That being our problem. We have to ask every-time, I kid you not its a weekly thing.

And the guy has his own life probably so must be sick of us by now

We just gave up on the wug because of this reboot thing.

Thus another option would be great

Well maybe an option would to be:

  1. replace the 411 with a 433. Could be that board is dying? Or inadequate power.
  2. Create a SXT PtP link with Sneaki

Without looking at the 411 its difficult to diagnose. Also that board has been running for 42 days without a reboot.

Sound like callisto site is the issue not sneaki.

Would be fun to see how he manages a highsite when a single router is an issue to manage.

Its not Callisto but the sector which is freezing i’m assuming

really Ogon…

Its our link…

Love how you just speak your mind here

Will phone him and hope he answers and make the recommendation. Thanks @MDE

Just want to check that all your kit is using proper outdoor ethernet with drain wires?

Outdoor kit needs to be properly grounded.

Its normal CAT-5E. I could do the whole wiring over with proper outdoor CAT-5E. Its a LHG5 with its cover. I never have an issue with that kit. The POE linkup goes from the kit, it then runs inside the waterproofed pole it then goes from the pole into the wall. As MDE indicated,and the same info we got when we ask Sneaky for help is that his equipment is frozen and needs a reboot. So that is where we are. His equipment frequently freezes.

I would really like to help to resolve this issue.

I am not expecting to sit back and have the problem resolved, hence the reason I’m reaching out and say, just tell me what to do and I will do it.

Lets also scrap the “Us becoming a Highsite Idea” from my comments please

Firstly please do get my nickname correct. Not Sneaky -> Sneaki.

The router is currently on a solar power system and thus quite easy to reboot.

Its got to do with the OSPF and routing with the backbone router. It seems to lose its routing when certain scripts execute and thus disconnects itself from the network.

I will request Ogon to assist with putting in a reboot script to the router.

Thanks

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My apologies Sir for that oversight.

Thank you Sneaki.

And this post was never meant to imply anything on you and if I did, I do then apologise.

Like a I said you always been a great deal of help.

I hate going on forums and call names

I think you’ve made it very clear that you’re merely asking for assistance and not trying to point fingers.

Anyone who takes it as such, totally missed the gist of your post.

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Hi all,

Thank you to everyone for your assistance. I didn’t want to be a nuisance, which is why I have just sort of let the WUG connection go. Thanks to @Cyborg for jumping in on my behalf, it wasn’t necessary, but much appreciated. I don’t want people to be mad at him now, he was just helping out a friend.

I have suggested a reboot script a couple of months ago so it will be great if it could be implemented. If it doesn’t do the trick I am still prepared to pay for new equipment and donate it to the WUG.

Cheers,
Marelise
(Callisto)

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