Reset login and password in winbox

Hi,

My sxt is connected to my hAp.
I can access the hAp through winbox but not the sxt.
I had a similar problem where I couldn’t log in to hAp, so I hard reset it.

Am I able to reset the sxt thru the hAp or do I have to hard reset the sxt as well?
Hard reset is gonna be a pain cos the sxt is mounted on a pole nearly 15m off the ground.

Please advise.

First try plugging the sxt into your pc directly or a laptop. When youve done this see if you can login via Mac address.

Ok, it is currently plugged straight into PC but how do I work around the password to log in?

No where did you state that you don’t have the login details, who is your admin maybe they have a login on the sxt?

Mentioned it in the title :grimacing: I’ll check with admin

It says “in winbox” then I assumed you logged in and would like to change the login credentials.

Your login has been recreated ill pm you your new temp login thanks to @rmx for assisting.

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Thanks @Ogon and @rmx

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