can someone please have a look at mercury
i cant even open speedtest …it eventually opened and this is what i get
Split your topic to a support request which is what you need. I have no idea what your problem is and you haven’t provided much in terms of diagnostic info.
Please provide the following info:
#Your details:
WiND Node:
PC IP:
RB IP:
RB has ctwug/ctwug login?:
#WUG-Check Script output
Download and run wug-check.bat and post the output below between the backticks below:
1 Like
Your details:
WiND Node:#8366
PC IP:172.18.144.216
RB IP:172.18.144.222
RB has ctwug/ctwug login?:yes
--------------
Start!
--------------
Sat 11/11/17
08:25 PM
--------------
----------
systeminfo
----------
Host Name: BOSS-PC
OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.14393 N/A Build 14393
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Boss
Registered Organization:
Product ID: 00330-80000-00000-AA663
Original Install Date: 9/21/16, 1:03:53 AM
System Boot Time: 11/8/17, 8:40:02 PM
System Manufacturer: Hewlett-Packard
System Model: HP Compaq dc7900 Small Form Factor
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 23 Stepping 10 GenuineIntel ~3000 Mhz
BIOS Version: Hewlett-Packard 786G1 v01.16, 3/5/09
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC+02:00) Harare, Pretoria
Total Physical Memory: 5,883 MB
Available Physical Memory: 1,342 MB
Virtual Memory: Max Size: 11,771 MB
Virtual Memory: Available: 3,376 MB
Virtual Memory: In Use: 8,395 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\BOSS-PC
Hotfix(s): 10 Hotfix(s) Installed.
[01]: KB3150513
[02]: KB3176935
[03]: KB3176936
[04]: KB3176937
[05]: KB3199209
[06]: KB3199986
[07]: KB3211320
[08]: KB4013418
[09]: KB4020821
[10]: KB4019472
Network Card(s): 3 NIC(s) Installed.
[01]: Intel(R) 82567LM-3 Gigabit Network Connection
Connection Name: Ethernet 2
DHCP Enabled: No
IP address(es)
[01]: 172.18.144.216
[02]: TAP-Windows Adapter V9
Connection Name: Ethernet 3
Status: Media disconnected
[03]: avast! SecureLine TAP Adapter v3
Connection Name: SecureLine
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
IP address(es)
[01]: 169.254.122.29
[02]: fe80::d955:6e3a:c0bd:7a1d
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: No
Data Execution Prevention Available: Yes
--------
ipconfig
--------
Windows IP Configuration
Ethernet adapter Ethernet 2:
Connection-specific DNS Suffix . :
IPv4 Address. . . . . . . . . . . : 172.18.144.216
Subnet Mask . . . . . . . . . . . : 255.255.255.240
Default Gateway . . . . . . . . . : 172.18.144.222
Ethernet adapter Ethernet 3:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Ethernet adapter SecureLine:
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::d955:6e3a:c0bd:7a1d%20
Autoconfiguration IPv4 Address. . : 169.254.122.29
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
Tunnel adapter isatap.{D7F0A7D9-8AEA-4AF6-B499-9578854EC538}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Tunnel adapter Reusable ISATAP Interface {39750ADE-8986-47BB-B865-4FA68DC20496}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
------
arp -a
------
Interface: 172.18.144.216 --- 0x5
Internet Address Physical Address Type
172.18.144.209 b8-8d-12-05-43-40 dynamic
172.18.144.210 94-fe-22-6d-b9-8f dynamic
172.18.144.211 88-07-4b-d0-c9-16 dynamic
172.18.144.213 44-1e-a1-3b-6f-c4 dynamic
172.18.144.214 4c-5e-0c-b5-7b-74 dynamic
172.18.144.215 00-23-24-56-22-bc dynamic
172.18.144.217 b8-8d-12-05-43-40 dynamic
172.18.144.218 48-4b-aa-3c-2f-44 dynamic
172.18.144.219 78-44-76-ab-06-06 dynamic
172.18.144.221 e8-61-7e-32-08-99 dynamic
172.18.144.222 00-0c-42-f1-cd-28 dynamic
172.18.144.223 ff-ff-ff-ff-ff-ff static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.251 01-00-5e-00-00-fb static
224.0.0.252 01-00-5e-00-00-fc static
239.192.152.143 01-00-5e-40-98-8f static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static
Interface: 169.254.122.29 --- 0x14
Internet Address Physical Address Type
169.254.255.255 ff-ff-ff-ff-ff-ff static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.251 01-00-5e-00-00-fb static
224.0.0.252 01-00-5e-00-00-fc static
239.192.152.143 01-00-5e-40-98-8f static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static
--------------
route -4 print
--------------
===========================================================================
Interface List
5...00 25 b3 14 54 a5 ......Intel(R) 82567LM-3 Gigabit Network Connection
11...00 ff 5e 61 c6 66 ......TAP-Windows Adapter V9
20...00 ff d7 f0 a7 d9 ......avast! SecureLine TAP Adapter v3
1...........................Software Loopback Interface 1
2...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
6...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 172.18.144.222 172.18.144.216 281
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
169.254.0.0 255.255.0.0 On-link 169.254.122.29 291
169.254.122.29 255.255.255.255 On-link 169.254.122.29 291
169.254.255.255 255.255.255.255 On-link 169.254.122.29 291
172.18.144.208 255.255.255.240 On-link 172.18.144.216 281
172.18.144.216 255.255.255.255 On-link 172.18.144.216 281
172.18.144.223 255.255.255.255 On-link 172.18.144.216 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 172.18.144.216 281
224.0.0.0 240.0.0.0 On-link 169.254.122.29 291
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 172.18.144.216 281
255.255.255.255 255.255.255.255 On-link 169.254.122.29 291
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 172.18.144.222 Default
===========================================================================
--------------------------
nslookup wind.ctwug.za.net
--------------------------
Server: dns.ctwug.za.net
Address: 172.18.1.1
Name: centrifuge.ctwug.za.net
Address: 172.18.1.11
Aliases: wind.ctwug.za.net
-------------------------------------
nslookup wind.ctwug.za.net 172.18.1.1
-------------------------------------
Server: dns.ctwug.za.net
Address: 172.18.1.1
Name: centrifuge.ctwug.za.net
Address: 172.18.1.11
Aliases: wind.ctwug.za.net
----------------------------------
nslookup wind.ctwug.za.net 8.8.8.8
----------------------------------
Non-authoritative answer:
Server: google-public-dns-a.google.com
Address: 8.8.8.8
Name: centrifuge.ctwug.za.net
Address: 31.187.70.29
Aliases: wind.ctwug.za.net
--------------------------
tracert -d -w 1000 8.8.8.8
--------------------------
Tracing route to 8.8.8.8 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 172.18.144.222
2 <1 ms <1 ms <1 ms 172.18.144.210
3 * * * Request timed out.
4 29 ms 34 ms 34 ms 105.187.252.109
5 23 ms 33 ms 28 ms 105.226.0.57
6 58 ms 40 ms 46 ms 105.187.249.101
7 54 ms 51 ms 50 ms 105.187.252.102
8 44 ms 77 ms 63 ms 196.60.8.166
9 40 ms 54 ms 65 ms 72.14.239.35
10 58 ms 56 ms 51 ms 8.8.8.8
Trace complete.
-----------------------------
tracert -d -w 1000 172.18.1.1
-----------------------------
Tracing route to 172.18.1.1 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 172.18.144.222
2 3 ms 30 ms 5 ms 172.18.145.253
3 16 ms 4 ms 26 ms 172.18.145.252
4 14 ms 4 ms 5 ms 172.18.144.6
5 31 ms 20 ms 9 ms 172.18.148.25
6 21 ms 14 ms 10 ms 172.18.148.1
7 25 ms 9 ms 15 ms 172.18.1.1
Trace complete.
------------------------------
tracert -d -w 1000 172.18.1.11
------------------------------
Tracing route to 172.18.1.11 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 172.18.144.222
2 8 ms 7 ms 6 ms 172.18.145.253
3 4 ms 5 ms 3 ms 172.18.145.252
4 3 ms 18 ms 8 ms 172.18.144.6
5 9 ms 24 ms 9 ms 172.18.148.25
6 10 ms 18 ms 11 ms 172.18.148.4
7 18 ms 17 ms 14 ms 172.18.150.9
8 36 ms 24 ms 56 ms 172.18.150.1
9 235 ms 365 ms 395 ms 172.18.150.20
10 21 ms 36 ms 24 ms 172.18.151.9
11 486 ms 392 ms 406 ms 172.18.151.5
12 68 ms 41 ms 48 ms 172.18.153.13
13 372 ms 395 ms 330 ms 172.18.153.2
14 237 ms 347 ms 267 ms 172.18.153.10
15 50 ms 35 ms 42 ms 172.18.44.254
16 53 ms 46 ms 30 ms 172.18.44.235
17 42 ms 75 ms 58 ms 172.18.58.193
18 43 ms 113 ms 43 ms 172.18.110.46
19 37 ms 88 ms 69 ms 172.18.110.35
20 65 ms 70 ms 70 ms 172.26.68.220
21 535 ms 467 ms 320 ms 172.26.66.132
22 386 ms 393 ms 350 ms 172.18.1.11
Trace complete.
--------------------------------
tracert -d -w 1000 172.26.66.132
--------------------------------
Tracing route to 172.26.66.132 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 172.18.144.222
2 2 ms 3 ms 14 ms 172.18.145.253
3 16 ms 12 ms 7 ms 172.18.145.252
4 36 ms 6 ms 4 ms 172.18.144.6
5 6 ms 7 ms 7 ms 172.18.148.25
6 15 ms 5 ms 19 ms 172.18.148.4
7 55 ms 11 ms 10 ms 172.18.150.9
8 33 ms 18 ms 11 ms 172.18.150.1
9 520 ms 571 ms 287 ms 172.18.150.20
10 52 ms 45 ms 29 ms 172.18.151.9
11 * 597 ms 453 ms 172.18.151.5
12 81 ms 57 ms 55 ms 172.18.153.13
13 239 ms 244 ms 224 ms 172.18.153.2
14 470 ms 464 ms 525 ms 172.18.153.10
15 58 ms 31 ms 42 ms 172.18.44.254
16 43 ms 38 ms 55 ms 172.18.44.235
17 61 ms 65 ms 92 ms 172.18.58.193
18 53 ms 55 ms 51 ms 172.18.110.46
19 70 ms 106 ms 55 ms 172.18.110.35
20 90 ms 92 ms 101 ms 172.26.68.220
21 130 ms 92 ms 73 ms 172.26.66.132
Trace complete.
---------------
Done!
---------------
Sat 11/11/17
08:26 PM
---------------Wasn’t able to login to your rb with ctwug/ctwug login.
The rest of your results look ok. Can’t say anything else is wrong. Other than the speedtest do you have any other problems?
You are quite far from hypelink so the speedtest would be better to run to a server that is nearer to you. You were also running it outside gametime.
Here is a trace from the speedtest server (hyperlink) to you which shows a better average ping (65-70ms) during game time:
spin@odroid:~⟫ mtr -rbwc 100 172.18.144.222
Start: Sat Nov 11 22:06:24 2017
HOST: odroid Loss% Snt Last Avg Best Wrst StDev
1.|-- ospf-rb10.hyperlink.ctwug.za.net (172.26.213.245) 0.0% 100 1.9 1.9 0.3 12.7 1.3
2.|-- link-hyperlink.leo.ctwug.za.net (172.26.223.210) 0.0% 100 2.4 3.8 0.7 30.5 4.6
3.|-- ospf-rb3.leo.ctwug.za.net (172.18.9.189) 0.0% 100 2.0 3.3 0.8 25.3 3.1
4.|-- link-leo.ike082.ctwug.za.net (172.18.9.186) 0.0% 100 3.4 5.6 1.6 23.3 4.4
5.|-- ospf-rb8.ike082.ctwug.za.net (172.18.12.123) 0.0% 100 4.0 5.2 1.5 31.3 4.0
6.|-- 172.18.247.230 0.0% 100 7.2 9.0 4.0 42.6 5.1
7.|-- 172.18.185.246 0.0% 100 7.7 9.4 4.5 32.6 5.2
8.|-- 172.18.184.238 0.0% 100 8.8 13.0 5.6 32.8 5.8
9.|-- 172.18.184.253 0.0% 100 9.5 13.2 5.8 33.3 5.3
10.|-- 172.18.184.250 0.0% 100 10.2 15.1 7.1 41.5 6.1
11.|-- rb01-rb2011.ironman.ctwug.za.net (172.18.115.254) 0.0% 100 19.7 15.0 7.2 42.0 6.0
12.|-- link-ironman.lo.ctwug.za.net (172.18.115.180) 0.0% 100 13.4 14.3 7.3 29.9 4.7
13.|-- link-lo.europa.ctwug.za.net (172.18.44.238) 0.0% 100 13.5 16.0 9.6 72.0 7.1
14.|-- rb2.europa.ctwug.za.net (172.18.44.253) 0.0% 100 19.2 18.3 10.2 45.8 6.7
15.|-- 172.18.153.9 0.0% 100 17.0 22.5 13.2 60.0 7.9
16.|-- rb1.zoska.ctwug.za.net (172.18.153.1) 0.0% 100 24.4 20.6 13.5 38.6 5.4
17.|-- 172.18.153.14 1.0% 100 26.7 25.5 13.5 50.0 7.1
18.|-- link-rb1.epsilon.ctwug.za.net (172.18.151.1) 0.0% 100 19.0 23.1 15.0 40.1 5.5
19.|-- link-fontosa.epsilon.ctwug.za.net (172.18.151.12) 0.0% 100 27.5 29.8 16.4 54.3 6.6
20.|-- link-fontosa.king02.ctwug.za.net (172.18.150.17) 0.0% 100 26.5 41.6 21.5 114.6 12.9
21.|-- rb2.king02.ctwug.za.net (172.18.150.2) 0.0% 100 42.6 61.8 26.6 242.7 29.4
22.|-- link-king02.rb4.prometheus.ctwug.za.net (172.18.150.10) 0.0% 100 65.1 71.1 32.2 204.5 26.4
23.|-- backbone.rb2.prometheus.ctwug.za.net (172.18.148.2) 0.0% 100 48.4 71.5 32.0 258.4 29.8
24.|-- link-prometheus.rb6.mercury.ctwug.za.net (172.18.148.26) 1.0% 100 68.1 71.8 34.0 250.5 28.8
25.|-- backbone.rb1.mercury.ctwug.za.net (172.18.144.1) 0.0% 100 62.8 71.9 34.8 213.3 25.0
26.|-- internal.rb3.mercury.ctwug.za.net (172.18.145.253) 1.0% 100 70.5 73.0 39.8 175.4 22.5
27.|-- 172.18.144.222 2.0% 100 51.8 65.0 33.1 123.8 17.6
audi just very slow ,signal fluctuates and ccqs all over the place