Traceroute via Venus

Support General
1

#Problem Description:
I cannot resolve DNS. Traceroute drops at Venus 2

traceroute to 172.18.1.1 (172.18.1.1), 64 hops max
1 172.26.32.166 0.279ms 0.203ms 0.175ms
2 172.26.33.250 3.511ms 3.149ms 3.237ms
3 * 172.26.33.254 2.439ms !N 5.449ms !N

#Your details:

PC IP: 172.26.32.165
RB IP: 172.26.32.164
RB has ctwug/ctwug login?: yes

#WUG-Check Script output
Download and run wug-check.bat and post the output below between the backticks below:

2

@bigdog we also seem to be having problems at Venus. Currently our only link into Richwood but not getting any traffic the moment. Ogon was in contact with David this morning but do sill not know the severity of the issues.

3

thank you. the traceroute is working now. I will see how it goes

4

Richwood has 2 links out and both are not running as per OSPF standards. Signals are way below what it should be. Someone needs to do a bit of homework by doing a “clean-up” on alignment and freq usage.

1 Like
5

Hi @wolf yes the wildcat - Neptune link is just about running we suspect that the LOS has become obstructed with all the building work going on in and around Richwood we will probably need to disable OSPF on that link And as for the Grizzly - Venus link we have not been able to get access to Venus for quite some time to do some general maintenance and upgrades. Ogon has been in contact with David at venus we just need to see what our best options are to go forward.

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@bigdog, thank you for letting us know. We are aware that there are some issues we are attending to them.

1 Like
7

@bigdog please confirm it’s working now.

8

Hi.

Traceroute is working, but downloads not working

Regards

9

@dizzle. are there still a problem on Venus or must I look at my settings /equipment?

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The link between Venus and @grizzly1 a bit bad, and the tunnel between bath and venus is currently down due to another issue. I am trying to get it sorted, I will get back to you as soon as its fixed.

1 Like
11

Venus is up and running again via a tunnel. A big thanks to @JellyBean for helping. @grizzly1 I will be in contact to see what we can do regarding your link. I will also try to get the Lapetus link up again.

4 Likes
12

Hi there. is the connection from Venus down?

traceroute to 172.18.1.1 (172.18.1.1), 64 hops max
1 172.26.32.166 0.299ms 0.250ms 0.202ms
2 172.26.33.250 7.726ms 2.555ms 2.446ms
3 172.26.33.254 3.385ms !N 3.133ms !N 3.491ms !N

13

Hi @bigdog

I fixed the issue, could you kindly re-test.

Kind regards
D

3 Likes
14

Thank you…